Web site notice
At the WEA Trust, we recognize that privacy and confidentiality are important issues for our members. Whether information is being exchanged by mail, by telephone, or on our Web site, our goal is to keep your personal information secure.
We realize many of our members may be concerned about what information is collected, how it is collected, and how it is used. The following information is designed to help you understand our privacy and confidentiality policy.
Anonymous browsing
You can access and browse the Trust Web pages without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web computers collect information that allows them to communicate with your computer. No personally identifiable information is collected.
The information that is collected is general in nature — for example, how many people have visited our site, average time spent in any given section, page views, and other general statistics about visitors to our Web site. We use this data to monitor site performance and to make the site easier and more convenient to use.
Using the Web site for transactions
If you want to use our Web site for transactions, we will ask you for information about yourself so that we can respond to your requests.
In these cases, your browsing will no longer be anonymous. To provide these services, we may ask for your name, Social Security number, user identity, password, physical address, zip code, e-mail address, or phone number. In addition, you may elect to apply online for one of our products or services, which may require us to gather additional information to determine your eligibility.
The Trust is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others.
Cookies
As with most Web sites, you may be asked to accept a "cookie" in using the Trust Web site. On our site, a cookie is a piece of data temporarily stored on your computer that contains information which helps us manage your visit to our site. Cookies are used for certain very specific purposes. For example, you will need to accept our cookie in order to use our online enrollment option.
While other companies use cookies for advertising purposes, we will never use our cookie to allow another entity to access your computer.
Links
This Web site contains links to other sites. Please be aware that the Trust is not responsible for the privacy practices of other sites. We encourage our customers to read the privacy statements of each Web site that collects personally identifiable information. Our privacy statement applies solely to information we collect.
How do you access and update your information?
In some cases, you may want to update the information that you have provided to us. This may require you to use a unique user name and password (or "PIN") to access the self-service applications. It is your responsibility to control the use or dissemination of your unique user name and password, and to promptly notify us if a password needs to be deactivated. In addition, where the capability exists, you may request that we add, modify, or delete information we have gathered during your past communications with the Trust
How is your personal medical or financial information secured and protected?
The Trust currently offers self-service access to a limited segment of our members. We take every precaution with our Web site to protect our customers' information. When customers submit sensitive information via our Web site, their information is protected both online and offline. As we expand the use of our Web site, the confidentiality of personal information, both medical and financial, will be maintained.
To protect personal information, we use three layers of security:
- Customers are required to log on using a unique user ID and password.
- A "firewall" (a combination of computer hardware and software) keeps unauthorized users from accessing information within our computer network.
- Encryption and authentication technology is used to secure customer data when it's being transferred from one computer to another.
To perform their duties, Trust employees handle confidential information on a daily basis, whether the information is received by mail, telephone, fax, or e-mail. Our employees are trained to maintain the confidentiality of that information. We abide by all state and federal laws applicable to the information we handle. Employees who misuse an individual's medical information are subject to disciplinary action.
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Read our notice
We respect your concern about the privacy of information as it is collected, how it is collected, and how it is used. Please read our Web site privacy statement here, which details our privacy practices.
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