Access to accurate information and avoiding misinformation is critical.
Please refer to the following resources for the most up-to-date resources on COVID-19.

Wisconsin Department of Health Services
Centers for Medicare and Medicaid Services
Centers for Disease Control and Prevention  

If you have questions about your benefits surrounding COVID-19, please log into your Maddy portal account for more information.

If you have questions or concerns during this time, please email our Customer Service team at CustomerService@WEAtrust.com
or send a secure message through the Maddy Portal (www.MaddyPortal.com) to avoid potential call wait times.
Thank you for your understanding.

WEA Trust is open and all business processes continue to be fully operational. If you are a vendor partner of WEA Trust and want to update us on changes to your business practices, please contact us at info@NeuGenHealth.com.

Who We Serve

Members

ID cards, forms, wellness, and other information about your health or dental plan.

Providers

Preauthorization lists, claims information, forms, medical policies and more.

Employers

Everything you need to help manage your employees' insurance plan.

Brokers

Contact our sales team and download RFP Checklists.

What We Offer

Exceptional insurance products with great flexibility

WEA Trust offers high-quality health plans, fully insured or as a self-funded administrator, with the flexibility to meet each employer’s needs. We strive to keep quality high while controlling costs through innovative ideas and partnerships.

In addition to health insurance for active employees, WEA-MedPlus is our wrap-around plan for retirees on Medicare. WEA Trust also offers vision insurance and a group plan for post-employment health care expenses.

All of our products come with our Wisconsin-based, top-rated customer service.

See what we offer

We Believe in Affordable Healthcare

Healthcare shouldn’t be a luxury. At the Trust, we’re constantly looking for innovations to make sure our members receive the highest quality care at the most affordable rate. Virtual Visits, bundled pricing, and warrantied procedures are just a few of the ways we’re helping groups and members save money.

We Believe in High Quality Healthcare

Our Network

As a preferred provider organization (PPO), WEA Trust has contracts with health systems and independent providers throughout Wisconsin, so in most plans you are not locked into just one provider system. This means you have access to a network of trusted, quality providers no matter where in Wisconsin you live and work.Search our network

Our Standards

Our independence gives us the freedom to bring the highest quality services and providers into our network. Whether it’s our Amwell Virtual Visits, SmartChoice MRI, or bundled pricing for high-cost medical procedures, we are always looking for ways to reduce waste and serve members with the highest quality of care. Learn More

Our Philosophy

In an increasingly complex healthcare world, we strive to make it higher quality, more affordable, and easier to understand. Learn More

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Care Management

Care centered on you

At the Trust, we recognize that everyone experiences the health care system in a way that is highly personal, especially if they are dealing with a complex medical condition. That’s why our Care Management program provides a single point of contact to help in your medical care. Your clinician is trained to learn about you and look at you as a complete person, not as a “disease” or “case” as some other insurers do.

Learn More
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Care Management

Guidance when you need it most

Think of your Care Manager as a safety net. They’re available to help you or your family manage a chronic medical condition, find a provider, prepare for an upcoming hospital visit and more. Need to get in touch with your Care Manager? Contact them here.

Request Assistance
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Care Management

Resources You Can Trust

You can find accurate, easy to understand information about a variety of common medical conditions in the Care Management section of our member resource center. All of the information provided there has been checked for accuracy by our clinicians and other clinical experts.

Explore the Resource Center

Made in Wisconsin

An alternative to large national carriers, WEA Trust is an independent, not-for-profit company based in Madison, with a Wisconsin staff proud to serve those who serve Wisconsin. Our high-touch service and medical management strive to make a difference in the lives of our members and their communities.

Customer Service

800-279-4000

Call us Monday through Friday - 7:30 a.m. to 5:00 p.m. CST

Email Us Today

For WEA Member Benefits (auto and home insurance & retirement services), call 800-279-4010

Customer Service