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Telehealth: A smarter way

Telehealth: A smarter way

Posted: June 14, 2016

Telehealth is an emerging trend in U.S. healthcare, especially as insurers look for ways to reduce costs but still provide quality care for patients. However, not all telehealth programs are created equal.

Telehealth is used to describe any delivery of health-related services and information via telecommunications technologies. Some telehealth programs are just glorified email messaging systems between sick patients and doctor's offices, and only promise a response within 24 hours.

But telehealth programs that allow patients to quickly see and talk to a doctor are the type that are good for employers and patients. That's why the WEA Trust is partnering with American Well (Amwell) to bring telehealth to our members. 

The Amwell technology is a reason its predicted that telehealth that may help U.S. employers save $6 billion in healthcare costs. Amwell provides quality care that is user-friendly, cost-effective, and human. What else sets this telehealth tool apart?

Not Another Glamorized Email Delivery Tool

This telehealth tool lets you do more than send an email (then wait for a nurse to write or call back). Amwell gives members a real-time, face-to-face video visit (think Skype or FaceTime). Better yet, this e-visit is with a board-certified, Trust-approved doctor who's on call. That's what 24/7/365 care should be.

Board-Certified Doctors

There's nothing like talking to your own doctor, especially for complex questions where you need a long standing relationship. But for less complex illnesses, Amwell connects Trust members to the next best thing - a board-certified, Wisconsin-licensed physician with an average 15 years in practice. Amwell doctors use evidence-based treatment guidelines, and are specially trained in technology to help care for members via video.

Ideal For Minor Acute Conditions

Amwell is like carrying a clinic around in your pocket. Regardless of your technical skills, it's easy to use on a phone, tablet, or laptop. 

Digital communication that actually lets doctors see patients is very valuable. Remember, 80% of all communication is body language. Amwell is ideal for the care of minor/acute conditions, like bronchitis, urinary tract infections, sinusitis, influenza, allergies and other conditions. Chronic conditions are still best managed with a primary care physician in his/her office.

Each e-visit saves $85 on average over an in office visit - and this doesn't include the cost of employees being absent from work.

Patients can access quality doctors anytime, without expensive outpatient clinic or ER visits. Think how much time your employees would save if they could have an answer from a quick visit, in their home or in a private location at work.


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