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EpxCOPD

EpxCOPD

ExpCOPD

Breath of Relief

Living with COPD not only takes away the joy of dynamic activities but mundane activities most people take for granted. 1 in 4 adults with COPD say they are not able to work. 1 in 3 adults with COPD have trouble walking or climbing stairs1. Overcoming these challenges can be a long and emotional journey. This is where EpxCOPD can provide a breath of relief.

EpxCOPD provides a judgement-free way of tracking your breathing and is clinically-validated to ensure the best level of care. The program combines the ease of automated mobile messages with a team of accessible and supportive Harmony Care Management staff to track and support your journey to improved breathing.

 

The Harmony Care Management Team

The Harmony Care Management team is available throughout your journey for support and outreach. They are the single point of contact to help with your care. The team is your judgement-free support system that is able to assist in managing your condition, helping you find a provider, preparing for medical visits, and more. 

The team includes clinicians and care managers who are trained to learn about you, not just treat you like a case. Your dedicated care manager will provide outreach when you show worsening or emergency conditions.

 

Contact Us

Your Care Manager is your dedicated contact; however, the Harmony Care Management team is also ready to support you. Your care manager will receive notifications to reach out should your responses trigger an alert. If you need help or one-on-one assistance aside from your care manager, you can reach out to the Harmony Care Management team here:

Request Assistance from the Harmony Care Team

 

Program Details

How often will I receive communication?

You will receive communication from Epharmix based on your preferred method and time of delivery. Members can receive messages twice a week or weekly. Per your needs and progress, communication frequency can be adjusted.

Below are some sample messages:

  • is your cough better, worse or the same compared to normal?

  • If your cough is better, please press 1. If your cough is worse, please press 2. If your cough is the same, please press 3.

  • Has the appearance of what you are coughing up changed? If it is the same, please press 1. If you are coughing up a larger amount, please press 2. If the color is different please press 3. 

How can I change my communication preference?

You can change your communication preference (like frequency, timing, or calls versus texts) by contacting the Harmony Care Management team. Should you no longer wish to receive messages, you can text "Stop" at any time on your mobile phone or press " * " (star) on the keypad on your landline phone.

How does EpxCOPD monitor my condition?

EpxCOPD uses your responses to the automated messages to identify signs and symptoms of dyspnea, increased coughing, and sputum change. The intervention monitors long-term health to provide you with an objective way of tracking your progress and allows your care manager to offer resources based on the type of care appropriate for your level of need.

Based on your response, Epharmix will trigger alerts to your care manager and the Harmony Care Management team if you report that your breathing is worse than usual. In a past study, EpxCOPD helped prevent 1 hospitalization for every 9 patients.

Your self-reported updates also help assist the Harmony Care Management team in re-educating you on your condition, your treatment options, additional tools and resources, and more.

What level of engagement is required?

Engagement is simple and convenient. You can opt to receive questions from a landline or mobile phone, meaning you may receive an automated call or text message of the question. You can also schedule when you’d like to receive the communication, even if that’s after your day is ending.

Engagement is important in driving successful outcomes. A previous study found a 28% decrease in overall PHQ-9 scores. It also found 63% of patients lowered their PHQ-9 scores.

What are other users of EpxDepression saying?

  • "I love feeling like my physician knows how I'm doing with my breathing at all times. It makes me feel more safe and secure."

  • "When I started breathing really poorly, I told the system that I was breathing "worse" than previous days. My doctor called me soon after and helped me get more medication delivered to my home so I didn't have to go to the hospital."