The myTrust portal gives you access to personalized information about claims, enrollment, all your WEA Trust benefits.

Find an Out-of-State Doctor for Travel/College Students

Out-Of-State Doctor

For care that is NOT urgent or NOT an emergency

Q:Do you live in Wisconsin and wish to see an out-of-state provider?

Please contact Customer Service at 800-279-4000 for assistance. Our Customer Service Representatives will

  • Help you find the right provider for your needs
  • Explain any out of pocket costs for which you may be responsible.
  • If you live in a bordering county and wish to see an out-of-state provider, click here.

Q:Do you need help locating an out-of-state doctor?

When trying to locate an out of state provider that is in your network you will need to follow the below steps:

  • Go to
  • Click on “Find A Doc”
  • Click on “Group Plans – Select Your Network”
  • Click on “Out -Of -State Doctor”
  • Click on “Do you live outside of WI and wish to see an out of state provider”
  • Click on the Search Out of State Providers button


You will now be in the Provider Find-A-Doc.  When searching for a provider in the Provider Find-A-Doc you can enter as little or all of the fields to complete a search.  Your search will populate the out-of-state network providers for the city and state that you indicated in your search.    


Searching by Provider Specialty:  When searching for a specific specialist such as "Dermatology," you will want to search under specialty, state, city and click on "search." If you are looking for a specific name of a doctor, such as "William Smith," then enter the first, last name along with the state and city.   


NOTE:  When searching for an out-of-state network provider you want to make sure the name and address match the location you will be seeing the provider at.  This will ensure the provider you are seeing is a network out-of-state provider for your plan.    


Searching by Facility:  You are able to search for out of state network facilities.  When searching for an out of state network facility enter the state, city and facility name and click on search.  Your search will populate the out of state network facilities.  


NOTE:  When searching for an out of state network facility you want to make sure the facility name and address match the location of the facility where services will be rendered.  This will ensure that the facility you are having services rendered at is in the out of state network for your plan.    


If you have additional questions or need assistance in locating an out of network provider, please call our Customer Service Department at 800-279-4000.

Q:Do you live outside of Wisconsin and wish to see an out-of-state provider?

State Health Plan Notice: All out-of-state providers are considered out of network for State Health Plan members. For 2018, the Access Plan includes statewide and nationwide Network providers.

Search Out of State Providers*

*Please note, when you receive covered services from Network providers outside Wisconsin, you may have higher out-of-pocket costs. To learn how services from out-of-state providers are reimbursed, please call our Customer Service Department at 800.279.4000. State Plan Members, please call 866.485.0630.

Important Notice

You are strongly encouraged to contact us to verify the status of the providers involved in your care including, for example, the anesthesiologist, radiologist, pathologist, facility, clinic or laboratory, when scheduling appointments or elective procedures to determine whether each provider is a participating or nonparticipating provider.

Such information may assist in your selection of provider(s) and will likely affect the level of copayment, deductible and amount of coinsurance applicable to the care you receive.

The information contained in this directory may change during your plan year. Please contact us at 800.279.4000 or 608.276.4000 to learn more about the participating providers in your network and the implications, including financial, if you decide to receive your care from nonparticipating providers.

Customer Service


Call us Monday through Thursday - 7:30 a.m. to 6:00 p.m., Friday - 7:30 a.m. to 5:00 p.m.

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For WEA Member Benefits (auto and home insurance & retirement services), call 800-279-4010

Please Note: Effective January 1, 2019 the WEA Trust hours of operation will change to 7:30 a.m. to 5 p.m. CST, Monday through Friday.

Customer Service