The WEA Trust Low Back Pain Program is a scientifically-based exercise program designed for members with mild to moderate
low back pain to help alleviate pain and decrease symptoms. This program is not intended to replace evaluation by your
healthcare provider for anyone whose pain began following a recent injury.
If your healthcare provider has suggested you engage in low-impact exercise to reduce your back pain, the WEA Trust Low Back
Pain Program might be a good fit for you. You can perform the exercises in your own home, and at your own pace. You don’t
need special equipment or weights, and you won’t have to miss work or pay a copay for physical therapy appointments.
Exercise is recommended by the American Medical Society1 and numerous clinical studies2,3 as a first-line treatment for low
back pain. Simply stated, targeted exercise is one of the most effective treatments for low back pain. The WEA Trust Low Back
Pain Program provides fully supported exercise programs tailored to your specific type of low back pain.
2 Hayden J, vanTukder M, Malmivaara A, et al. Exercise therapy for treatment of nonspecific low back pain. Cochrane Database
of Systematic Reviews. 2005, Art. No.: CD000335.
3 Koes B, Tulder M, Lin C, et al. An updated overview of the clinical guidelines for them management of nonspecific low back
pain in primary care. European Spine Journal 2004;4:106-115.
Any person 18 years of age or over is eligible to participate. At this time, the WEA Trust Low Back Pain Program is not
available to State Plan Members.
Do I need anything special to participate?
You will need to use an Apple or Android smartphone or tablet to access the Kiio mobile app.
Is there any cost to me to participate?
No. There is no cost to complete the registration and screening, to download the Kiio Mobile app and participate in this
exercise program, or to contact a WEA Trust Harmony Nurse. If you see a physician or physical therapist, copays and deductibles
Simply click here to be taken to our secure registration page.
Is the information I enter secure?
Yes. All aspects of the WEA Trust Low Back Pain Program are fully secure, including registration, screening, and the Kiio
Typically, your registration is validated immediately and you are taken directly to the online screening process. In the
rare case in which eligibility for the program cannot be immediately validated, your registration is sent to WEA Trust for
manual validation. This may take up to five business days.
I was not taken directly to screening - Why?
In rare instances, your registration requires manual validation by WEA Trust. Once your registration is validated you will
receive an email from Kiio with a link to complete the screening process (check your spam/junk email folders if you do not see
it in your inbox). If you do not receive this email within five business days after registering, please contact WEA Trust at
The online screening questions are used to gather information about your symptoms and to determine if the program is
appropriate for you.
What does screening involve?
The online screening should only take you 5-10 minutes. You will be asked questions about your general health and your low
back pain symptoms.
Once you have completed the screening process, you will receive information on your next steps. If you are eligible to
participate, you will be directed to a webpage with links to download the Kiio Mobile app. You will also receive a confirmation
email from Kiio with the same links. Access the link via your smartphone or tablet to install Kiio Mobile on your mobile
device. From there, simply launch the app and begin!
I'm experiencing technical difficulties with registration or screening. What should I do?
Contact Kiio Customer Support for assistance at (608) 467-4602 or email@example.com.
Kiio is a Wisconsin-based healthcare technology company specializing in evidence-based solutions that help involve people in
their healthcare and help connect people with their healthcare team. As part of the WEA Trust Low Back Pain Program, you will
use the free Kiio Mobile app to guide you through a fully animated series of exercises designed for your particular type of
back pain by a spine physical therapist.
Kiio Mobile is the name of the free app that you will use to participate in this program.
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