The myTrust portal gives you access to personalized information about claims, enrollment, all your WEA Trust benefits.

Videos

Click on one of our videos below to follow step-by-instructions on sign-ups, information and advice on conditions and overviews of WEA Trust programs.

Value added Services

Click the headlines below to download or print a brochure for more information on our value added services.


Telehealth

Amwell Telehealth
Use Amwell to have an urgent care video visit with a doctor. They can treat, diagnose, and prescribe. Click above for a brochure or click here to sign up.

Amwell Online Therapy
Use Amwell to have an online therapy visit with therapist or psychologist. Click above for a brochure or click here to sign up.

WEA Trust Low Back Pain Program
Powered by Kiio, our Low Back Pain Program can help decrease pain and strengthen your back. Click above for a brochure or click here to sign up.

Wellness

Vitality Wellness Program
Take control of your health and wellness and get engaged with our wellness program, Vitality. Click above for a brochure or click here to sign up.
*Vitality is not available for State Health Plan
members. 

 

 

Managing Your Conditions

Diabetes Management
Powered by Livongo, our diabetes management program includes a smart touchscreen glucose meter and unlimited lancets and test strips. Click above for a brochure or click here to learn more.

WEA Trust + CancerCARE
In partnership with INTERLINK COE Networks & Programs, our program offers a more effective way to manage your cancer. Click above for a brochure or click here to learn more.

SmartChoice MRI
For quality imaging services at an affordable price, choose SmartChoice MRI. Click above for a brochure or click here for more information.
*State Health Plan members do not receive a 
SmartChoice MRI incentive.

Harmony Resource Center
Our Harmony Resource Center can help guide you through certain medical conditions or get you in touch with one of our Harmony Nurses.

 

Member Information

New Member
Click above for our new member brochure and see a high level overview of all of our programs.

WEA-MedPlus
We created WEA-MedPlus as a custom health plan alternative for retired Wisconsin public employees. Click here to learn more. 

Member Discounts
Click above to see our member discounts and how you can save as a WEA Trust member.

myTrust Portal

You can access all the important information about your benefits online on our member portal, myTrust.

Member Portal FAQs

Where and how do I sign up for the WEA Trust member portal?

Go to www.weatrust.com/mytrust

Make sure to have your id card handy as you will need to provide your group and member id numbers in order to establish your account. 

What does the member portal allow me to do?

View your benefit summary

Check status of your claims

Check deductible amounts

Download and print digital copies of your id card

Submit secure messages to a Customer Service Representative

What browsers are supported?

Chrome

Firefox

Internet Explorer

Safari

How often is data updated in the portal?

Data is updated daily. Information presented in the portal represents information processed as of the previous day. 


What if I forget my user name or password?

Go to the portal sign-on page and click on Forgot User Name and/or Password and follow the prompts.

Have your id card handy because along with your name and date of birth, you will also need to provide your member and group id numbers.

You will be prompted to answer the security questions you set up at the time you created your account. If this does not work, contact Customer Service at 800-279-4000 for assistance. 

If Interlink (on behalf of WEA) refers a member to a Center of Excellence provider, this will be covered at the In-Network benefit level.

When a member is referred to a center of Excellence provider, Interlink notifies the WEA Case Manager, who will document this in an issue.

Why can't I see my spouse's/over 18 dependent's claims?

Each member over the age of 18 must create their own portal account and then grant access to others on the plan if they wish to allow somebody else to see their information on the portal. The person they are granting access to must have their own portal account as well. 

What does it mean when it says "Eligibility Error-Not Found?"

You can sign up for a portal account after your plan coverage becomes effective, but not before. If you are trying to sign up before the effective date of your plan, you will get an error that says, “Eligibility Error-Not Found.”  Please come back to sign up for the portal once your plan takes effect. 


Will the member portal work on my mobile device?

Yes. The portal has been optimized for desktop, but you can still access it on a mobile device. 


How can I easily sort and view my claim information?

After selecting Claims Search, click on “Export Results (CSV)” located right above the “Claim Number “column and all claims will be exported into a sortable Excel spreadsheet for your convenience. 


Customer Service

800-279-4000

Call us Monday through Thursday - 7:30 a.m. to 6:00 p.m., Friday - 7:30 a.m. to 5:00 p.m.

Email Us Today

For WEA Member Benefits (auto and home insurance & retirement services), call 800-279-4010

Customer Service