Maddy Portal Login
Click above to learn more about our Care Management team and to access our Care Managment Resource Center to help guide you through certain medical conditions.
Do you need quality, priority access to orthopedic care? Our participating NOVO Health providers offer you bundled pricing on many procedures, from orthopedic surgeries to breast reconstruction.
... LEARN MORE
Have you or a loved one been diagnosed with cancer? WEA Trust launched a more effective way to manage cancer with our new
WEA TRUST + INTERLINK CancerCARE Program.
Getting Started with WEA Trust
Health Insurance 101
Terms and Acronyms
New Member Informational Booklet
WEA-MedPlus | WEA-MedPlus Brochure
General Life Events
Tips for Young Adults
Retirement or Turning 65
How to use your Drug Benefit
Essential Health Plan
How to use your Drug Benefit: HDHP
Preventive Services 101
Provider Networks & Specialists
What is an HRA?
Where should you go for care?
How to read your Explanation of Benefits (EOB)
Terms and Acronyms
Behavioral Health Overview
Levels of Care
Resources and Apps
FAIR Health Cost Estimator
Medicare.gov Physician Compare
Medicare.gov Hospital Compare
Maddy Login (Member Portal)
Your ID Card
Order Additional ID Cards
Commonly Used Forms
Policy and Plan Documents
Click on one of our videos below to follow step-by-step instructions on sign-ups, information and advice on conditions and overviews of WEA Trust programs.
Quickly and easily see a virtual medical or behavioral health provider with Maddy Virtual Care. Watch how to sign up!
Watch our video for advice on how to treat your Rheumatoid Arthritis and seek appropriate care.
To learn more about our Wellness Program powered by Vitality* and the portal, watch this video. *State Health Plan members do not have access to Vitality.
Struggling with low back pain? Watch our video for advice on how to mange your pain and seek appropriate care.
Watch this 5-minute to learn more about our WEA Trust + INTERLINK CancerCARE program.
Click the headlines below to download or print a brochure for more information on our Enhanced Care Solutions.
Maddy Virtual Care
Maddy Virtual Care allows you to have on-demand video visits with board-certified medical doctors on your smartphone, tablet or computer for urgent care issues. You can also schedule virtual behavioral health and psychiatry visits.
• Maddy Virtual Care Brochure
• Maddy Virtual Care Enrollment
WEA Trust Wellness Program
Take control of your health and get engaged with our wellness program powered by Vitality*.
*Vitality is not available for State Health Plan members.
Wellness Program Brochure
Wellness Program Enrollment
Diabetes Management Program
Our WEA Trust Diabetes Management Program powered by Livongo, provides members with Type 1 or Type 2 diabetes with a smart touchscreen glucose meter and unlimited lancets and test strips. Click above for a brochure or click here to learn more.
WEA Trust + INTERLINK CancerCARE
In partnership with INTERLINK COE Networks & Programs, our program offers a more effective way to manage your cancer. Click above for a brochure or click here to learn more.
Care Management Resource Center
Our Care Management Resource Center can help guide you through certain medical conditions or get you in touch with one of our Care Managers.
Maddy Virtual Care Enrollment
Wellness Program Enrollment
Tobacco Use Treatment
Wisconsin Health Literacy
You can access all the important information about your benefits online on our member portal, Maddy.
Go to www.weatrust.com/Maddy
Make sure to have your id card handy as you will need to provide your group and member id numbers in order to establish your account.
All WEA Trust members excluding WEA MedPlus and ETF Medicare.
Data is updated daily. Information presented in the portal represents information processed as of the previous day.
Go to the portal sign-on page and click on Forgot User Name and/or Password and follow the prompts.
Have your id card handy because along with your name and date of birth, you will also need to provide your member and group id numbers.
You will be prompted to answer the security questions you set up at the time you created your account. If this does not work, contact Customer Service at 800-279-4000 for assistance.
Each member over the age of 18 must create their own portal account and then grant access to others on the plan if they wish to allow somebody else to see their information on the portal. The person they are granting access to must have their own portal account as well.
You can sign up for a portal account after your plan coverage becomes effective, but not before. If you are trying to sign up before the effective date of your plan, you will get an error that says, “Eligibility Error-Not Found.” Please come back to sign up for the portal once your plan takes effect.
Yes. The portal has been optimized for desktop, but you can still access it on a mobile device.
After selecting Claims Search, click on “Export Results (CSV)” located right above the “Claim Number “column and all claims will be exported into a sortable Excel spreadsheet for your convenience.
Video conferencing, telemedicine, or telehealth services are covered under the WEA Trust health policies if they are provided in a manner that allows verbal and visual interaction between the physician and patient. This does not include care provided strictly by telephone. If you want to see a provider virtually, we encourage you to use Maddy Virtual Care.
Call us Monday through Friday - 7:30 a.m. to 5:00 p.m.
For WEA Member Benefits (auto and home insurance & retirement services), call 800-279-4010