The myTrust portal gives you access to personalized information about claims, enrollment, all your WEA Trust benefits.

How to Read Your WEA Trust ID Card

Your ID Card

  1. Subscriber name
  2. Insurance ID number for subscriber and dependent(s).
  3. Group number
  4. Network that the subscriber and dependent(s) are covered under 
    Select listed Network name when using Find A Doctor.
  5. Date the ID card was issued to the subscriber and dependent(s).
  6. Subscriber and dependent(s) name
  7. Insurance ID number and person code
  8. Copayment amounts you pay providers.
    • NTWK – Network office visit
    • NON-NTWK – Non-network office visit
    • PCP – Primary care doctor
    • SPEC – Specialist
    • UC – Urgent Care
    • CONV CARE - Convenient Care Clinic
    • ER – Emergency Room
    • T1 – Tier 1
    • T2 – Tier 2

Customer Service

800-279-4000

Our professional and courteous customer service staff is ready to answer your call, Monday through Friday - 7:30 a.m. to 5:00 p.m.

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