Medical Policies for Health Care Providers

Medical Policies


WEA Exits Health Insurance Market

  • WEA Trust will exit the health insurance market on December 31, 2022. For details you can view the press release HERE.
  • To help answer some common provider questions, please review our PROVIDER FAQs document regarding the exit.

Maddy Provider Portal is Disabled 

Visit the PROVIDER TRANSITION PAGE for information including:

  • Contact information
  • Claims submissions
  • Provider forms
  • Authorizations and more

Provider  Transition Page    

Medical Policies Exclusive to State Plan

The Medical Policies you are about to view are the property of WEA Trust and are used in administering plan benefits; they are available here for informational purposes only. The policies do not constitute medical advice or medical care. Physicians and other health care providers are responsible for providing medical advice and treatment. These Medical Policies do not constitute authorization, certification or a contract for benefits. Coverage decisions are subject to all terms and conditions of the applicable benefit plan, including specific exclusions and limitations, and to applicable state and/or federal law. The Medical Policies and associated medical guidelines are interpreted and applied at the sole discretion of WEA Trust and are subject to change without notice. Medical Policies are covered by copyright and non-permitted use by third parties is strictly prohibited.

If you understand and agree with the terms and conditions stated above, please click "I Agree."

Customer Service

Providers: 800-279-4090

Call us Monday through Friday - 8:00 a.m. to 4:30 p.m.

NOTE: Starting December 1, 2022, our Customer Service Team will no longer answer phone calls from providers. The Provider IVR is the main source for all provider inquires.

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Customer Service