Preauthorization

Register for the new WEA Trust Provider Portal

The Provider Portal allows you to check claim status, verify patient eligibility, view coverage information, submit and check status of authorizations, send and receive secure messages and send claim resubmissions.

Care Management / Authorization Requirements

Services Requiring Preauthorization

Browse the alphabetical list of various services that require preauthorization.

Ineligible Durable Medical Equipment List

This listing contains ineligible durable medical equipment (DME) for the Trust health plans.

Prescription Drug Preauthorization

WEA Trust requires preauthorization for some prescription drugs. Either MedImpact or Coram Specialty Infusion Services will handle

Required Clinical Information

This List Is Not Intended To Be Inclusive Of All Services That Need To Be Authorized And Is Subject To Change.

Drug Exclusion List

Names of brand name and generic medications on the drug exclusion list.

Specialty Drug List

Third-party Preauthorization

For physical, speech, and occupational therapy services (excluding evaluations) please obtain preauthorization through Magellan Healthcare (formerly HSM). All Chiropractic claims should also be submitted to Magellan, but there is no preauthorization for chiropractic care.

Physical, Speech, Occupational Therapy Login

Customer Service

800-279-4000

Call us Monday through Thursday - 7:30 a.m. to 6:00 p.m., Friday - 7:30 a.m. to 5:00 p.m.

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For WEA Member Benefits (auto and home insurance & retirement services), call 800-279-4010

Please Note: Effective January 1, 2019 the WEA Trust hours of operation will change to 7:30 a.m. to 5 p.m. CST, Monday through Friday.

Customer Service